Shipping Policies

Shipping Policies:

Shipping & handling is just $4.95 per order within the *Continental U.S. only, excluding Hawaii, Alaska and Puerto Rico.

Special Order Items: As an additional service to our customers and to help you find the right products for all of your needs, we are pleased to offer special order items. These items are not typically stocked in one of our warehouses and are only ordered when requested by a customer. Also, since we only order these products when they are requested, additional time will be needed for processing and shipping. These items will usually ship to the customer within 7-10 days.

Orders shipped to Alaska, Hawaii and Puerto Rico are subject to additional charges. International orders are also subject to additional charges. If ordering online, your charges will appear upon Checkout. If you prefer to call Customer Service to place your Alaska, Hawaii, Puerto Rico or international order, one of our friendly representatives will gladly assist you:

1-718-513-3173.

USPS Priority Mail :

·         3-4 business days

·         Monday - Saturday delivery

Additional charges will be applied if the delivery address is incorrect.

Canada

Priority Mail International® Flat Rate Options:

Canada  $10.95

All other countries $12.95

·         Expedited dispatch and transportation for First–Class Mail International items

·         Delivery times average 7–14 business days

·         Travels directly from the U.S. to its destination country by air

International Shipping Terms and Conditions:
Wholeherbal.com ships dietary supplements and cosmetics to countries around the world. Please read the following terms and conditions carefully to avoid additional charges or delayed delivery of your order.

Product Pricing and Exchange Rates:
All prices listed are in U.S. dollars. When you pay by credit card, the credit card company will calculate the exchange rate and include it in your monthly statement.

International Addresses:
You must provide a street address for shipping. We cannot ship to P.O. Boxes internationally.

International Returns or Packages Refused:
If the package is returned to us because of an address error made by the customer, the customer refuses the package or the items ordered are not allowed into the country by customs, the customer will be responsible for the shipping cost billed to Wholeherbal.com for the return of the package. If the USPS return to shipper cost is greater than the cost of the goods ordered, Wholeherbal.com will instruct USPS to abandon the order, there will be no credit to the customer for the order. If the package is stopped by customs because items ordered are not allowed in the country and the package is abandoned, there will be no credit to the customer for the order.

Need help on your international order, or information on more shipping options? Please call our customer service at 1-718-513-3173.

Current countries we ship to: